Claim Programs

Admins can now create claim-based incentive programs — a new program type where eligible employees submit claims for points, and admins review and approve them. This is ideal for learning & development budgets, wellness reimbursements, referral bonuses, or any reward that requires proof of completion.

Create a claim program, configure the point value, set an audience and deadline, optionally require proof, then publish. Eligible employees see the program in their Incentives page, submit claims with proof text, and receive notifications at every step — submission confirmation, approval (with points), or rejection (with reason).

• Full claim lifecycle: submit, review, approve/reject with budget debit, bulk approve/reject

• Budget management with top-up, utilisation tracking, and a detailed ledger tab

• Program lifecycle: publish, close (auto-close on end date), reopen, and complete

• Admin digest cron notifies admins daily of pending claims

• Redesigned user-facing program cards with claim status badges and improved detail page layout

📖 How to Create and Manage a Claim Program · How to Submit a Claim

Spend Analytics

A new Analytics > Spend page gives admins a unified view of how points flow through the workspace — issued, redeemed, and in circulation — without exporting data or running manual reports.

Four KPI cards summarise total points issued, total redeemed, unique earners, and current points in circulation. Below, a point movement feed shows every inflow and outflow (recognitions, incentives, redemptions) with direction and source-type badges. Filter by date range, source type, or direction, and export the filtered feed to CSV.

• Four at-a-glance KPI summary cards

• Filterable point movement feed with server-side pagination

• Source-type and direction badges on each entry

• CSV export of filtered feed data (async, delivered via email)

📖 How to Use Spend Analytics

Rich Text Descriptions

Program descriptions now support rich text formatting — bold, italic, bullet lists, numbered lists, and links — replacing the previous plain-text field.

Admins write descriptions using a toolbar-based editor, and employees see beautifully rendered content with proper typography on both the program card and detail page. Existing plain-text descriptions continue to display correctly.