September 2nd, 2026
New
Improved
Employees can now attach a GIF when giving recognition — search by keyword or browse trending clips, powered by Klipy.
Tap the GIF button on the message step, search or scroll trending results, and pick one. The selected GIF previews alongside the message before sending and displays inline in the Home feed with autoplay. When a GIF occupies the hero slot, the company value chip becomes clickable so readers can still view its image and description. Admins control whether GIFs are available from the Recognition Rules tab under Admin Settings > Programs > Recognition.
📖 How to Give Recognition · Roles and Access
Admins can now deactivate multiple users at once by uploading a CSV of email addresses — ideal for end-of-contract offboarding, restructures, or seasonal workforce cleanup.
Open the toolbar menu (⋯) on the Users page, choose Deactivate Users (CSV), download the template, add one email per row (up to 500), and upload. A confirmation step shows what will happen before anything changes. After processing, a result summary breaks down successes, skipped rows (with a reason per row), and any failures.
CSV upload with single-email-column template and download link
Confirmation prompt before deactivation executes
Result summary: success (including already-deactivated), skipped with per-row reasons, failures
Skip reasons surfaced inline: not a workspace member, cannot deactivate yourself, cannot deactivate the workspace owner
Duplicate emails and empty rows handled automatically
📖 How to Deactivate Users · Roles and Access
The Recognition Analytics tab now includes time-series charts, a company value breakdown, and a leaderboard — giving admins a richer picture of recognition health without exporting data.
Two line charts show recognition volume and unique givers/recipients over time, with granularity (daily, weekly, monthly) chosen automatically based on the selected date range. A horizontal bar chart ranks company values by recognition count. A tabbed leaderboard surfaces the top givers and receivers for the period. KPI cards now include private recognition counts and raw ratios for participation rate and budget utilisation.
Recognition volume and participation time-series line charts with auto-granularity
Company value distribution horizontal bar chart
Top givers and receivers tabbed leaderboard
KPI cards updated with private recognition counts and raw participation/budget ratios
All charts respond to the same date-range picker as the existing summary cards and feed
📖 How to Use Recognition Analytics
Recognition messages are now validated for quality before they can be sent — helping teams build a culture of meaningful praise rather than one-word shoutouts.
When a message is too short, repetitive, or lacks substance, the sender sees a prompt asking them to write something more meaningful. The guardrails run on both the frontend (inline feedback) and the backend (authoritative enforcement), and they catch single-word Latin messages, repeated characters, repeated patterns, and duplicate messages recently sent from the same browser.
Single-word, repeated-character, and repeated-pattern detection
Duplicate message detection via hashed browser storage
Consistent frontend and backend length counting (Unicode code points)
Generic, non-judgemental prompt for all rejection reasons
Always on — no admin configuration required
Celebration bot messages now support rich text formatting — bold, italic, bullet lists, numbered lists, and links — replacing the previous plain-text field.
Admins write birthday and work-anniversary messages using a toolbar-based editor with a 500 visible-character limit. Formatted messages render in Slack using mrkdwn and fall back to plain text in analytics exports.
Toolbar editor with bold, italic, lists, and links
500 visible-character limit with sanitised HTML storage
Slack mrkdwn rendering for connected workspaces
Plain-text normalisation in analytics exports
August 10th, 2026
New
Admins can now run nomination-based incentive programs — a new program type where employees nominate their peers for awards, a review committee selects winners, and points are credited automatically. Ideal for Employee of the Month, peer-voted awards, quarterly excellence programmes, or any recognition that benefits from team input.
Create a nomination program, define separate nominator and nominee audiences, assign a review committee, set a deadline, and publish. Eligible employees see the program in their Incentives page, nominate colleagues with an optional reason, and receive a confirmation. When nominations close — manually or on schedule — the committee reviews grouped nominees, selects winners with a personalised message, and completes the program with an optional showcase link.
Full nomination lifecycle: draft, publish, collect nominations, close, committee review, select winners, complete
Separate nominator and nominee audience targeting with committee members auto-excluded from both pools
Committee review panel with nominations grouped by nominee, counts, and expandable reasons
Winner selection with custom announcement message and immediate points credit
Automatic close on deadline plus manual close, reopen with new deadline, and complete with showcase link
Notifications at every step: publish alert to nominators, submission confirmation, close alert to committee, and winner announcement
📖 How to Create and Run a Nomination Program · How to Review Nominations and Select Winners · How to Submit a Nomination
July 16th, 2026
New
Improved
Recognition, celebrations, and incentive program posts now live together on a single Home page — one scrollable feed for everything happening in your workspace.
Employees land on Home after sign-in and can filter the feed by type (All, Recognitions, Celebrations, Programs) or narrow to posts relevant to them. Deep links, share URLs, and email CTAs all open the right post on Home. Old bookmarks to separate recognition and celebration pages redirect automatically.
A dedicated Incentives page lists programs employees can participate in, plus a My Programs view for anyone managing or supporting a program.
Unified activity feed combining recognitions, celebrations, and program completions
Feed-type filters plus a "Relevant to me" toggle
Infinite scroll with cursor-based pagination
Deep-link support via post ID and post type query parameters
New Incentives section with eligible and managed program views
Admins can now delegate incentive program management without handing out full workspace admin access.
Assign colleagues as Managers (full program control) or Finance members (read-only access to Claims and Budget). Grant the new Create Programs permission to let trusted admins create and run programs while seeing only the Programs section in the admin sidebar. Program creators are automatically added as the first manager.
New Create Programs workspace permission for scoped program creation
Program-level roles: Manager and Finance
Members tab on program detail — add, list, and remove members (with last-manager protection)
My Programs view on the Incentives page for program members
Manage Program button on eligible program detail for managers and finance members
Finance members get read-only Claims and Budget tabs; managers retain full write access
📖 How Program Roles and Delegated Access Work
A new Analytics tab on the Programs → Celebrations page gives admins real-time visibility into birthday and work-anniversary activity — the same pattern as Recognition Analytics, without exporting data.
Three KPI cards summarise celebrations given, unique recipients, and points distributed for the selected period. Below, a celebration activity table supports date-range, person, and team filters, with CSV export and quarter/year presets.
Three at-a-glance KPI summary cards
Date-range filter (defaults to current calendar month)
Filter by person or team
Export filtered celebration data to CSV
Quarter and year date-range presets on analytics exports
📖 How to Use Celebration Analytics
Workspaces on Google Chat can now receive recognition and program announcements directly in a Space — alongside existing Slack and MS Teams integrations.
Connect an incoming webhook from your Google Chat Space under Settings → Integrations. Public recognitions and one-off program completions (when Program visibility is on) post as rich cards with giver details, recipients, points, and a link back to PraisePal. Private recognitions are never broadcast.
Card notifications for public recognitions and one-off program completions
Respects program visibility — completions only broadcast when published to the feed
Private recognitions excluded, same as Slack broadcast channels
Configured per workspace via incoming webhook URL
📖 How to Set Up Google Chat Notifications
Team managers are now notified when someone on their team receives a public recognition — so leads can celebrate wins they might otherwise miss.
Managers receive an email and Slack DM (when Slack is connected) with a summary of who was recognised and a View Recognition link. The giver, recipients, and deactivated managers are excluded. Private recognitions do not trigger manager alerts.
Email and Slack DM notifications to team managers of recipients
Fires on public recognition only
Deduplicated per manager when multiple direct reports are recognised together
The Home feed gains a My Teams filter so employees can focus on activity from teams they belong to — useful in larger workspaces where the full feed moves fast.
The filter is reflected in the page URL and works alongside existing feed-type and relevance filters. Deep-link views to a single post are unaffected.
My Teams toggle on the Home feed
Shows posts linked to the viewer's team memberships
URL-persisted filter state
📖 How to Organize Users Into Teams
Default program visibility — New one-off and claim programs default to visible (publish to feed) unless an admin turns it off
Email previews — Improved inbox preview text for invitations, claim updates, and changelog notifications
Analytics export presets — This/last quarter and this/last year options on analytics date-range exports
June 11th, 2026
New
Improved
Admins can now create claim-based incentive programs — a new program type where eligible employees submit claims for points, and admins review and approve them. This is ideal for learning & development budgets, wellness reimbursements, referral bonuses, or any reward that requires proof of completion.
Create a claim program, configure the point value, set an audience and deadline, optionally require proof, then publish. Eligible employees see the program in their Incentives page, submit claims with proof text, and receive notifications at every step — submission confirmation, approval (with points), or rejection (with reason).
Full claim lifecycle: submit, review, approve/reject with budget debit, bulk approve/reject
Budget management with top-up, utilisation tracking, and a detailed ledger tab
Program lifecycle: publish, close (auto-close on end date), reopen, and complete
Admin digest cron notifies admins daily of pending claims
Redesigned user-facing program cards with claim status badges and improved detail page layout
📖 How to Create and Manage a Claim Program · How to Submit a Claim
A new Analytics > Spend page gives admins a unified view of how points flow through the workspace — issued, redeemed, and in circulation — without exporting data or running manual reports.
Four KPI cards summarise total points issued, total redeemed, unique earners, and current points in circulation. Below, a point movement feed shows every inflow and outflow (recognitions, incentives, redemptions) with direction and source-type badges. Filter by date range, source type, or direction, and export the filtered feed to CSV.
Four at-a-glance KPI summary cards
Filterable point movement feed with server-side pagination
Source-type and direction badges on each entry
CSV export of filtered feed data (async, delivered via email)
Program descriptions now support rich text formatting — bold, italic, bullet lists, numbered lists, and links — replacing the previous plain-text field.
Admins write descriptions using a toolbar-based editor, and employees see beautifully rendered content with proper typography on both the program card and detail page.
May 15th, 2026
New
Improved
Admins can now award points to groups of employees in a single action — perfect for project bonuses, seasonal appreciation, onboarding rewards, or quarterly awards.
Create an incentive, choose your audience (everyone, specific people, or segments by team, permission group, or country), set the points and a personal message, and execute when ready. Every eligible recipient receives their points immediately.
Target by team, permission group, country — or hand-pick individuals
Preview eligible recipients and total point cost before executing
Optional feed post to announce the incentive workspace-wide
Full audit trail of who received what
📖 What Are Incentives · How to Create and Execute a One-Off Incentive
A new Analytics tab on the Recognition program page gives admins real-time visibility into recognition health — without leaving the admin console or exporting data.
Five KPI cards show recognitions given, unique givers, unique recipients, participation rate and points distributed for the current period. Below the KPIs, a recognition timeline table lets you drill down by date range, person, team, and company value, with CSV export.
Five at-a-glance KPI cards
Date-range filter (defaults to current calendar month)
Filter by person, team, or company value
Export filtered recognition data to CSV
The admin sidebar now groups Recognition, Celebrations, and Incentives together under a single Programs section — replacing the previous layout where they lived in separate sidebar groups.
Recognition — Rules, Company Values, Budgets, and the new Analytics tab are now tabs on a single page
Celebrations — Formerly "Bots & Automations", moved under Programs
Incentives — Unchanged, now alongside its sibling programs
Old bookmarks and shared links redirect automatically.