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Please tell us what we can do to make PraisePal the most helpful for you.

Planned

Indicate which gift card redemptions would be taxable

Based on specific country laws depending on which country the user is from.

Show users a list of where they got points

Clicking on Earnings should direct users to a history page or similar showing a list of their points earnings and spending history

Update Webhook data to cater to different event types

We’ve since evolved into a platform that is more than just recognitions, with incentive programs, custom rewards, and many other event types that admins might want to be aware of. The webhook event payload is severely outdated, as it only sends recognition data. It should be updated to have multiple different data types.

Allow for Claims to be auto approved

Auto approve new claims that come in from claim programs

Completed

Nomination based Programs

Allow admins to create a nomination based program where regular users can nominate their peers for an award.

2
Planned

Custom Celebration Bots

The ability for admins to create custom celebration bots with different configurations, targeting different segments. Let us know what are some configurations that you need / foresee using.

2
Completed

GIFs features

Ability to add gifs would lighten up the mood as well with the staff

Trace Record of User Deactivation & Creation in Workspace

Add in a “Creation and Deactivation date” in our “User” > “Activity” page, for us to better track our activities and subsequent Platform licensing fee payment/s

Ability to generate report of new users within a specific period

Provide the option to generate a list/report of new users added within a selected date range. This will allow clients to verify prorated users charged in billing and make invoice reconciliation more transparent.

Hide user email on recognition feed

When a user gives/receives recognition, their name appears on the feed. When clicked, it displays their email. For employees w/o work email, this is their personal email. Raises privacy concerns. Even after their acct is deactivated, their email still shows. This is also another concern bcos if people resign/withdraw consent for their personal emails to be used, their personal emails still show up

Monthly Redemption Limits per User

Request to implement redemption limits, restricting each user to a set maximum per month. This includes a cap on the total redemption value per person or a limit on the number of vouchers that can be redeemed monthly Limiting redemption to $20 per person per month Allowing a maximum of 5 vouchers per person per month Possible to set a limit on redemptions to avoid income tax implications on the rewards

Company Rewards: Add an extra approval layer

Add an extra approval layer, for users to get approval from their manager before the redemption request gets emailed to the admin (HR) to approve.

Company Rewards: Limit per user

Right now the quantity limit is for that item. They want to have limit per user. eg. 1 user can only redeem this reward 1 time.

Manager to have visibility for employee reward redemption & Recognitions

Manager has no visibility for employee reward redemption. Because now all redemptions goes to admin. Admin will liaise with manager to approve/reject, bcos right now it’s either 1 admin or all admins get notified. Dept managers have no visibility on which of their employees got recognised, points earned, who needs to be engaged more, etc. Bcos they are not admins (since as an admin you can see everything, but they want to restrict access for individual dept managers)